Service Manager - Chino, CA
Pay: $60K - $80K

Shift: 1st 8AM

Job Summary:

The Service Manager will oversee maintenance facility to include building and grounds.  Responsibilities include maintaining a preventive maintenance program, supervising, coordinating and negotiating facility repairs while having the ability to make fact, cost-based repair decisions.   Should have thorough knowledge of mechanical repair, supervision experience and mechanic productivity. Knowledge of computers, cost analysis, evaluating facility P & L performance, review and manage vendor repair estimates, inventory, DOT Compliance, OSHA Compliance and conducting Safety meetings.   Conduct departmental evaluations. This position reports to a Regional Service Manager.

Essential Duties & Responsibilities

Daily Responsibilities

• Perform a yard check
• Maintain down equipment report
• Create work schedules
• Operation communication
• Assign job to technicians
• Perform inventory and parts management
• Conduct tire inventory
• Repair order creation
• Review workflow
• Review breakdowns
• Maintain cleanliness and orderliness of facility
• Maintain and observe safety environment according to company standards.
• Mobile mechanic needs
• Review and close repair orders and purchase orders
• Perform security inspections

Weekly Responsibilities

• Perform breakdown analysis
• Process payroll
• Review and monitor rotation productivity reports
• Create various weekly reports as needed
• Create shop hours schedules
• Perform quality inspections
• Attend required conference call
• Review warranty shipping and scrap reports.
• Conduct orientation for new drivers

Monthly Responsibilities

• Safety & OSHA Training
• Create several end of month reporting
• Review facility performance
• Maintain local inventory control and audits
• Maintain EPA/OSHA compliance environment

As Needed

• Perform employee evaluation annually
• Preform New Employee onboarding
• Participate in performance testing when requested
• Fuel island and wash bay management (if applicable to site)
• Work with internal customers and local vendors

Requirements

• Post high school / technical school education preferred
• CDL A or CDL B Preferred not required
• Minimum 5 years of similar management experience
• At least 3-5 years of mechanics experience in medium/heavy truck repair
• Computer applications MS Office & AS 400
• Strong supervisory skills in dealing with people
• Excellent oral and written communication skills
• Ability to create a team environment
• Strong internal & external customer service skills
• Ability to manage off site equipment and vendors
• Ability to lead and communicate effectively across all levels