HighTechnician

Racine/Sturtevant, WI

1 Total Needed 
Shift: 1st Shift 7:00am-3:30pm or 7:30am - 4:00pm M-F. Sat can be asked depending on work load. Tech would get weekday off if this happens.
Rate: $22-$25
Interview Process: Phone Screen, if that goes well face to face

DEPARTMENT: Service Department

Job Responsibilities:

Responsible for overseeing and,

 
? Maintain Fleet
? Build and maintain customer satisfaction by:
o Communicating progress of repairs.
o Communicating if additional work or extra time is required
? Provide guidance and mentoring to  Technicians
? Monitor Sub usage and ensure all vehicles subbed out are repaired and returned to customers as
timely as possible either in retail or shops to keep sub utilization to a minimum
? Open, process, and track repair orders in Data system
? Manage parts, lube, and tire inventory
? Track & schedule preventative maintenance to reduce breakdowns
? Maximize utilization of maintenance hours available
? Accurate completion of repair orders
? Oversee all rentals, lease and CM service work both internally and externally
? Provide support as needed in achieving service department goals
? Special projects as assigned by Service Manager

SKILLS, KNOWLEDGE AND EXPERIENCE
A high school diploma or equivalent and journeyman technical training. A valid CDL Driver’s license is
required. Must be able to lift 50 lbs and carry a distance of 5 feet.

PERSONAL QUALITIES AND CRITICAL COMPETENCIES
? Must be personable as this position requires interaction with customers
? Ability to change tasks from one minute to the next as directed
? Must have at least minimum computer skills to navigate our business system
? Desire to learn an advance himself through training internally and online training.
? Candidate presents a high level of attention to work and continually strives to improve quality of
performance in self and others
? Exhibits a complete understanding on how to analyze complex information, identify the causes, and
formulate logical solutions
? Candidate possesses exceptional organizational, multi-tasking, and time management skills
? Candidate is willing to go above and beyond when unsatisfied with the given information
? Active desire to develop professional skills and seek out new knowledge to encourage growth in their
career
? Ensuring that the highest value of service is delivered to satisfy customer requests to encourage
customer loyalty

Quick Bullet Points Benefits
We offer flexible schedules, competitive wages, monthly bonus, 401K retirement program, outstanding medical, dental and vision insurance benefits. Company-paid training, paid time off and holidays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.