Front Desk Associate
We are currently looking for a 1st shift Front Desk Associate to join our team in Elk Grove Village. Our company is a large ink machine/cartridge manufacturer and distributor for custom label printing machines. Pay is $18p/hour and this will be a long term role. This candidate will be required to work on site and greet and support the Wood Dale HQ's. This role can interview and start as soon as possible.
Shift: 8AM to 5PM, Monday to Friday. Working out of the office.
Position Purpose:
Provides support for the order management function as well as administrative support for the Elk Grove facility.
Key Responsibilities:
- Answer the main phone line and direct internal and external customers to the appropriate department.
- Screen, greet and assist all visitors.
- Maintain excellent relationships with internal and external customers.
- Prepare hazardous paperwork as necessary.
- Maintain inventory of all forms and office supplies.
- Support the order management process by matching pick slips and bills of lading as well as highlighting specific remarks.
- Process certificates of analysis per customer.
- Process requisitions for raw material requirements for the facility. Follow up with suppliers in order to receive an order confirmation.
- Monitor past due purchase orders.
- Maintain high level of SCOT and participate in the correction actions in order to make that happen.
- Monitor the Open Deliveries report daily.
- Confirm and scan documents for support of the International Transportation function.
- Support daily KPI objectives and maintain 5S.
- Serve as back-up to the Transportation Analyst.
- Responsible to maintain a safety work environment
- Responsible to have a good understanding of how my position impacts the environment.