IT Operations
LAUNCH Technical Workforce Solutions is seeking an IT Operations Manager for an opportunity in Irvine, CA.
Job Duties and Responsibilities:
The IT Manager’s role is to oversee, manage and participate to IT activities at the sites he is assigned to. This position, while remaining an “hands-on” role, is responsible for the supervision of IT services staff based at the designated offices and is accountable for the continuity of computer services, day-to-day operations and to maintain a high level of satisfaction of the users on the technology perspective. These objectives need to be accomplished through efficient planning, coordination, technical leadership and communications.
The IT Manager will be accountable for the health of the systems, material and services under his responsibility. He or she will be responsible for the security of the Intellectual Property of the company through an adherence to existing standard operating procedures and policies. He or she will be responsible of certain IT procurement activities and will manage relations and negotiations with vendors and various services partners.
Qualifications
REQUIRED
- BS degree or equivalent work experience
- 8 or more years of experience in all aspects of IT
- 2+ years of experience in the management of IT, ideally in a creative or gaming studio environment
- Experience with establishing and maintaining process, procedure and policy
- Experience managing/coordinating projects in a support environment
- Extensive knowledge of current Microsoft Windows and Office products
- Experience with IT Service Management tools
- ITIL experience
- Must possess excellent communication skills and be able to work with varied staff members and personalities
- Creative and objective disposition with strong problem solving skills
- Willing to work outside of regular business hours and participate to 24/7 support
- Has means of transportation between offices located in Orange County and Los Angeles on a regular basis
ASSETS
- Has worked in creative or gaming studio environments
- Has lead work in a structured IT environment using a ticket system
- Microsoft certification
- ITIL certification or training
- VMWare certification or training
- Active Directory & Exchange environment management
- Has participated in offices moves and relocation of IT infrastructure
- Knowledge/experience on data storage infrastructure (NetApp, Nimble, EMC) and content workflows
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
Why Choose LAUNCH?
A team of aviation staffing experts leads LAUNCH. We understand the challenges of finding the top aviation jobs and we focus on linking you with the best openings in the most sought-after locations.
LAUNCH offers you an ACA compliant benefit package including company-sponsored medical insurance with multiple plans to choose from. Our Minimum Essential Coverage is offered to every employee who does not have coverage elsewhere at no cost to you! LAUNCH also offers a 401(k) program with a company match. Plus, you join the LAUNCH Loyalty Club on your first day, earning you extra cash bonuses, apparel and safety rewards.
If you’re ready to LAUNCH your career, you've found an employer that can take you to new heights. ?