Customer Performance Manager

Job Duties and Responsibilities:

• Create line of balance (delivery plan) for each part number.
• Track line of balance and update daily
• Develop data gathering process to create line of balance report on a daily basis without significant effort 
• Manage Customer Scorecard – understand current status, inputs and drive change within the business to positively impact results. 
• Support operations and supply chain organizations in the development of plans to assure on-time delivery of products.
• Coordinate and execute the actions necessary to deliver according to committed plans
• Proactively identify risk to plans and develop mitigation.
• Works in a cross functional environment to coordinate all aspects of product manufacturing associated with assigned customer’s orders, including material procurement, labor allocation, quality assurance, outside processing and outbound logistics.
• Create custom reports, and generate standard reports.

Qualifications and Requirements:

• Bachelor’s degree from an accredited university or college
• Self-directed; strong planning and organization skills with ability to be adaptable to changing priorities and assignments 
• Manage daily tasks and come back with solid results / solutions
• Ability to read engineering drawings
• Ability to communicate effectively and persuasively, verbally and in writing, to individuals at all levels and to cross-functional groups
• Must have reliable transportation to and from the job site.
• Must pass pre-employment drug screen and background check.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.