Diesel Shop Service Supervisor

Shift: 1st Mon- Fri.

Pay: $45,000+ per year, depending on experience

Diesel Shop Service Supervisor Duties and Responsibilities:

• Serve as primary daytime contact for customers regarding maintenance; schedule maintenance, manage breakdowns and answer questions as needed.
• Schedule maintenance work and advise customer of completion time.
• Assign maintenance work and track progress.
• Responsible for supervising and managing the maintenance of company lease and rental fleet.
• Follow established procedures to ensure trucks are being maintained per Idealease guidelines.
• Ensure the shop is working productively and efficiently while meeting customer expectations.
• Accurately record and manage data related to maintenance perform.
• Handle customer inquiries regarding service work.
• Enter labor charges on repair orders and assure the accuracy of repair order information.
• Assist in overall warranty process, ensure proper procedures are followed and coding of repair orders.
• Coordinate outside repairs with various vendors and handle billing.
• Help maintain the volume of workflow in the department.
• Maintain Service Department library and pertinent information.
• Any other assigned duties delegated by Manager.

Qualifications and Requirements For The Diesel Shop Service Supervisor:

• Equivalent of high school diploma or GED
• Minimum 5+ years of related truck or automotive experience or previous service advisor experience.
• Must have a valid Commercial Driver's License.
• Knowledge of ADP/CDK a bonus.
• Must pass a pre-employment drug screen and background check.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.