MEET OUR TEAM

Ian Rollo

As Chairman of the Board of LAUNCH, Ian collaborates with leadership to drive the growth of the organization. He is a 30-year veteran of the aerospace industry. His extensive experience and industry contacts have taken him from executive management to ownership in multiple aviation companies with impressive success. He has a long history of experience with MROs, aviation contract labor, and aircraft interior modifications. At LAUNCH, Ian and his partners have revolutionized the technical staffing business through innovation and technology.

Mike Guagenti

As CEO of LAUNCH, Mike is responsible for building and growing LAUNCH to honor the commitment to be the most innovative, customer-driven and solutions-based firm for technical workforce solutions. During his 25-year career, he has helped lead a diverse set of companies on strategy, operations and finance. Mike has developed relationships and provided aviation-related resources to MROs, airlines, leasing companies and engineering firms. Mike has a passion for entrepreneurship and a long history of leading his clients and employers to financial success.

Jean Rollo

As an owner, founder and the President of LAUNCH Management Services, Jean has high-level oversight of the companywide HR, legal, marketing and IT departments. She also helps to develop the overall market strategy for LAUNCH. Jean was selected for the prestigious 2025 Chicago Titan 100 award, a distinction honoring Chicago’s Top CEOs and C-Level Executives, demonstrating her exceptional leadership, vision, passion, and influence in her field. In her 30+ year career, Jean has gained extensive experience in executive management and ownership with multiple successful companies in technology, aviation, and other industries, providing her with a unique capability to lead LAUNCH.

Jean’s journey into the world of staffing began in the IT staffing and services sector, where she gained valuable insights into the dynamics of talent acquisition and service provision. It was during this time that she developed a deep appreciation for the importance of matching the right talent with specific industry needs and delivering services tailored to the unique requirements of businesses. Those experiences have helped shape much of LAUNCH and its continual process of refining its services to better serve the needs of our clients.

Jean is passionate about the LAUNCH values of Leading, Partnering and Caring and ensures the company stays true to those beliefs in all aspects of the business.

In addition to her work at LAUNCH, Jean is a member of Chief, a private network for women executive leaders. She is an avid mentor and coach to several young women across a variety of businesses – guiding them as they seek to become leaders themselves. Jean also devotes time as a consultant to the Executive Service Corps, aiding in the success of numerous Chicago-area nonprofit organizations.

Daniel Raynor

Daniel Raynor is a Managing Partner and co-founder of Argentum. In addition to leading new investments and co-managing the firm, Dan is an active board member of Argentum’s portfolio companies and an advisor to Argentum’s CEOs. Dan has more than 25 years of private equity experience and has led nearly 40 investments for Argentum and served on a similar number of boards of directors. Dan’s areas of expertise include technology-enabled services, business services, healthcare & pharmaceutical services and logistics.

Chris Leong

Chris Leong rejoined Argentum as Partner and Head of Business Development in 2008, after spending several years in executive positions at growth stage ventures. With over 20 years of operational and growth equity experience, Chris is responsible for originating new investments for Argentum’s funds and acquisitions/strategic opportunities for Argentum’s portfolio companies. Chris began his career as an analyst with the Lehman Brothers Merchant Banking Partners private equity fund and most recently held an executive position at Sirit Inc., a leading developer of NFC and RFID technology, before returning to Argentum.

Mike Reporto

As President & Chief Commercial Officer, LAUNCH has aligned all the company’s business under Mike Reporto. In his role, Reporto oversees sales, fulfillment, operations, recruiting and client services. His oversight extends to all aviation services and LAUNCH TEAMS as well as the integration of the company’s newest acquisitions. He is accountable for the financial growth and strategy of LAUNCH Workforce Solutions, TEAMS, and the digital marketplace businesses.

Reporto’s leadership creates consistency and cohesiveness across the company for both clients and employees, while his passion for service and execution ensures the teams work together to provide the highest quality of workforce solutions for our customers. He is a true changemaker at LAUNCH and has spearheaded the creation of several new programs aimed at creating a pipeline of mechanics for the future of aviation maintenance. In January of 2023, Reporto was named a Top 100 Staffing Leader to Watch in 2023 as part of the World Staffing Awards.

Throughout his tenure at LAUNCH, Reporto has served as President of Staffing and Senior Vice President of Recruiting Operations, where he oversaw huge advancements in LAUNCH’s service execution, as well as the recruiting and compliance efforts. Mike has provided direction on recruiter allocation, sourcing strategies, strategic development, as well as the growth, coaching, mentoring, and development of the sales and recruiting team. He also worked closely with sales to develop and manage the LAUNCH client services team.

In his past, Mike served as Senior Professional Account Recruiting Manager and Recruiting Lead at Aerotek Commercial and Manufacturing Services. The highlight of Mike’s five-year tenure at Aerotek was being named the company’s top producing Commercial and Manufacturing Recruiter in both 2014 and 2015, after winning back-to-back Million Dollar Club Contests. Mike was well on his way to his third contest win before originally agreeing to join LAUNCH to head its recruiting efforts.

Mike has a degree in Human Resource Management from Northern Illinois University. He is married and resides in Chicago, IL with his wife and daughter.

Marie-Claude Payant

As Chief Financial Officer of LAUNCH, Marie-Claude oversees the finance organization and is a key member of the senior leadership team. She works closely with the Board of Directors to help pursue the Company’s growth strategy. During her tenure at LAUNCH, she successfully integrated three companies and led two ERP implementations. Marie-Claude plays a key role in the Company’s M&A efforts and is well versed in buy and sell-side transactions including due diligence, accounting and tax considerations, financing activities and post-acquisition integration. Marie-Claude has oversight over the accounting, regulatory, tax, financial planning and analysis, budgeting, and treasury functions.

Prior to joining LAUNCH, Marie-Claude ran her own financial services consulting firm where she served clients in the Chicago area. Before that, Marie-Claude spent 17 years in public accounting where she specialized in serving clients ranging from high-growth start-ups to pre-IPO and publicly traded companies.

Marie-Claude has a bachelor’s degree in accounting from the University of South Florida and an MBA from Florida State University. She is a Certified Public Accountant, licensed in Illinois and Florida. Marie-Claude lives in Chicago with her husband and three children. Outside of work, she enjoys playing tennis and spending time outdoors. She is a key leader in her son’s Boy Scout Troop, serving as Assistant Scoutmaster, and has supported her two oldest children in their journey to earning the rank of Eagle Scout. Marie-Claude is a native of Quebec and is fluent in French.

Paul Nowicki

As Chief Operating Officer, Paul serves on the Corporate Senior Leadership Team and is responsible for overseeing LAUNCH Operations which includes Information Technology, Claims and Risk, Safety and Quality, Office Operations, and Facilities Management. He also works with the Board of Directors and C-Suite Leadership on the continued development of market planning and strategic initiatives. He ensures day-to-day business functionality utilizing his leadership, communication, and management skills gained over his 20+ year career in staffing and finance.

Paul previously served as Vice President of Strategic Initiatives where he focused on driving and implementing strategic planning across the entire LAUNCH organization. He’s also has managed the National Sales Division leading a team of Sales Directors and Managers responsible for new business development and client relationship management across the organization. Prior to working with LAUNCH, Paul spent nearly 10 years in Light Industrial and Professional Staffing across multiple Midwest markets.

His passion lies with coaching and developing high-performing teams to help those around him realize their potential to achieve personal and organizational goals. Paul received his Bachelor’s Degree in Finance from Illinois State University and earned his MBA from Marquette University.

Natalie Nowicki

As Chief Human Resources & Risk Officer, Natalie is part of the executive leadership team at LAUNCH, helping to create and drive organizational effectiveness while supporting the CEO, President and COO on all major initiatives. She is passionate about leadership and dedicates her focus to advancing the company’s vision.

Natalie has overall responsibility for developing and managing the human resources team at LAUNCH, including benefits oversight, performance management, employee retention, compensation management and talent acquisition. She also sets, enforces and evaluates the company’s HR policies, procedures and best practices to ensure they are always up to date. As part of this, she is responsible for managing legal and risk management for LAUNCH as it relates to employment law and legal compliance.

In addition to her role, Natalie oversees and ensures FAA compliance for the company.

Natalie has a Bachelor’s degree in Communication from Santa Clara University and is a Certified Professional in Human Resources (SHRM-CP).

Mike Flitcroft

Mike Flitcroft is the Senior Vice President of Fulfillment & Delivery at LAUNCH. As part of the Operational Leadership Team, Flitcroft oversees both the Recruiting and Client Services teams and is focused on improving the way we recruit, deliver and service LAUNCH customers, enhancing the quality, success and retention of placements. His vision of delivery centers on servicing both our clients and our fulfillment organization.

Most recently, Flitcroft worked for over 17 years as an Executive Professional Account Recruiting Manager & Practice Lead at Aerotek, where he was highly accomplished as a top producer and recognized with multiple annual awards.

Flitcroft earned a bachelor’s degree in Business Administration from the University of Wisconsin – Oshkosh with a double major in Marketing and Finance.

Roy Carwile

Following the success of LAUNCH Avionics, we broadened our LAUNCH Teams capabilities to include Structures and AOG support, sending project-based teams on US and international assignments. Leading LAUNCH Teams as its President is Roy Carwile.

Roy is uniquely qualified to lead this division. He has more than 30 years’ experience in the industry, with technical background in avionics and maintenance. His experience with some of the largest names in the aviation industry, both hands-on and in management roles, has provided him with valuable insight and appreciation for both customer and employee needs. Under Roy’s leadership, projects completed by LAUNCH Teams have included Wi-Fi and IFE installations, interior modifications, ADS-B modifications, and NGS modifications.

After serving in the Marine Corps, Roy began the first 18 years of his professional career in the Avionics Department at Delta Air Lines. Following Delta, Roy spent 5 years at Pemco World Air Services where he helped open the Tampa, FL facility in 2008 and grew the Avionics Team to more than 80 professionals. Most recently, Roy was with Southwest Airlines where he oversaw the Southwest avionics modification programs and overall maintenance at MRO facilities across the country.

Roy earned a Bachelor of Science degree in Professional Aeronautics from Embry Riddle University, and holds an active FAA Airframe and Powerplant license. He currently resides in Jacksonville, FL.

Jason Adams

As Senior Vice President of Strategy, Jason is responsible for developing, managing and expanding the strategic partnerships and joint ventures LAUNCH has with their clients. In his previous role as Senior Vice President of Sales, Jason fostered many strong relationships with his clients and led the way in forming the company’s commercial sales efforts. Jason has a proven track record of delivering substantial value, driving top-tier operational performance, leading the organization through change, and implementing major initiatives.

Jason is a seasoned aviation veteran and spent 18 years at Delta Air Lines as a leader in Supply Chain Management. While at Delta, Jason led supply chain and commercial strategy for number of commodities and services across the airline. Many of the relationships established though the years at Delta continue now as clients and potential clients at LAUNCH Professional.

Prior to retiring from Delta, Jason led the integration (post NWA Merger) and modernization of the airline fleet through dozens of major fleet modifications including flatbed seats in international business class, AVOD expansion and modernization, Wi-Fi installation and upgrades and other new cabin upgrades. These programs exceeded $6B in aggregate investment.

Jason has a BBA in Accounting and an MBA in Finance from Georgia State University. He holds a CPM (Certified Purchasing Manager) from the Institute of Supply Chain Management. He is married with 3 children, one granddaughter, and resides in Atlanta, GA.

Jimmy Winkley

Jimmy has joined LAUNCH as our Senior Vice President of Commercial. In this role, he is responsible for overseeing our Aviation Sales Organization where he is accountable for the overall growth and strategic direction of our MRO, OEM, Defense, and TransTechs segments. In collaboration with our segment leaders, Jimmy focuses on new business development, segment expansion, and driving our specialized services such as TEAMS, Global Access, and Professional.

Jimmy’s previous position was as an MRO Sales Executive at Delta Tech Ops. He has also held various commercial positions at Southwest Airlines, ART-MRO, and other aviation companies.

Tim Jones

As Senior Vice President of Operations, LAUNCH TEAMS, Tim is responsible for managing the TEAMS group as they perform project specific maintenance, repairs and modifications at multiple locations across the industry.

Tim has more than 35 years in the aviation industry. He spent the first 29 years of his career at Delta Air Lines working as an aircraft mechanic, lead mechanic and maintenance manager before retiring as Operations Manager for Delta’s MRO oversight group where he managed the day-to-day operations of Delta’s outsourced maintenance around the world.

With the experience gained from working with some of the largest MRO’s in the industry, Tim went on to lead the Aviation Managed Solutions (AMS) heavy structure modification crews performing modifications and AOG repairs across the country. After AMS teamed up with LAUNCH to complete several large projects, the synergies between both companies became obvious and lead to the acquisition of AMS by LAUNCH. LAUNCH TEAMS continues to expand their workforce capabilities to meet our customers’ ever-changing needs.

Tim is married with 3 children and currently resides in Charleston, SC.

Evan Krug

As Vice President MRO & Airline at LAUNCH, Evan is responsible for developing and securing new client relationships as well as maintaining existing relationships. In his role, Evan understands the core requirements of each client and delivers consistent superior service. His ability to work closely with customers at all levels has created significant opportunities. Evan has leveraged industry expertise to build a competitive advantage – fostering loyalty and collaborative relationships with his clients.

Known for a tireless work ethic and hands-on approach, Evan Krug has devoted more than ten years of his career to supporting the aviation industry through workforce solutions. Prior to joining LAUNCH, he served as a Project Manager with PlaneTechs, dedicated to a customer facility in Indianapolis, IN. Peaking at 200 contract technicians, Evan managed one of the largest customer accounts-directing all human resource and payroll-related activity with a sharp focus on safety and employee retention. Evan was a trusted advisor to leadership and employees, and was closely involved in customer protocols, processes, and evaluating contingent labor needs.

Evan earned a Bachelor of Science Degree in Entrepreneurship and Small Business Management from Purdue University, and a Graduate Certificate in Entrepreneurship from the Keller School of Management. He currently resides in Aurora, IL.

Dan Sanchez

Dan Sanchez is Vice President Aviation OEM at LAUNCH Technical Workforce Solutions. He is responsible for all aspects of new business development as well as providing strategic solutions to LAUNCH’s existing customers in the OEM sector.

Dan began his aviation staffing career with PlaneTechs in 2005 as a recruiter and was quickly promoted to On-Site Project Manager. In 2007 Dan was promoted to Sales Manager and played a key part in the creation of TransTechs, a new division of PlaneTechs. In 2012 Dan was promoted to Director of Sales and was responsible for targeting, winning, and retaining key national opportunities. These roles have given Dan a diverse understanding of the aviation staffing business.

Dan is a graduate of Western Illinois University where he received a Bachelor of Science in Hospitality Management. He and his wife have three children and reside in Orland Park, IL.

Steve Ricker

Steve is the Vice President of Business Development at LAUNCH DEFENSE. In his role, Steve is focused on standing up Mission Critical Programs supporting our nation’s military. Supplying Veteran talent within the military aviation industry and the successful development of new partnership opportunities is a huge priority for LAUNCH DEFENSE. Steve brings vast industry knowledge, passion and relationships within military aviation.

Steve began his career in the recruiting/staffing industry in 2000 at Aerotek. He started as a recruiter and then worked his way into regional sales roles in the Pennsylvania & Maryland markets. He was promoted to Director of Business Operations in 2008, where he led 50+ sales/recruiters within the south-central PA markets. Steve was then asked to move to Tampa, FL to lead & grow business sectors throughout Florida. Steve worked at Aerotek for over 18 years as a Business Development Executive and a highly accomplished top producer in both sales & as a Director of Operations, receiving numerous awards & accolades. His most recent focus and expertise was within the military aviation industry leading national efforts for the DOD.

Steve has a BA from Mount Saint Mary’s University and earned Hall of Fame Honors in their D1 Lacrosse Program. He and his wife have two sons and reside in Tampa, FL.

Dan Heckler

Direct Line: 630-468-1763

In his role as Senior Director of Recruiting Operations, Dan is responsible for the recruitment life cycle—hiring, training and developing recruiters, and accountable for achieving outstanding performance. He works closely with his recruiting teams to build fulfillment strategies for each client opening and consistently monitors execution against client expectations to ensure superior results.

In Dan’s previous experience at PlaneTechs, he held multiple positions. He began as a recruiter, and quickly was promoted into supervisory and management roles. Dan’s industry insight and passion for developing talent make him well-suited to oversee this essential function at LAUNCH. He is driven by his desire to help improve the lives of clients and contractors, and his commitment to excellence in performance and service earned him CEO Club recognition five years in a row.

Dan received a degree in Communication Studies from the University of Iowa. He lives in St. Charles, IL with his wife and their twins.

Leigh Ann Soucie

Leigh Ann is the Controller at LAUNCH. In her role, she has responsibility for the accounting and financial planning & analysis functions. This also includes the oversight of budgets and financial statements for all departments and business sectors for LAUNCH, as well as the company as a whole.

Leigh Ann’s career has focused on financial planning & analysis, where she previously worked in the software industry for 13 years.

Leigh Ann is a graduate of the University of Iowa with a degree in Finance and earned her MBA from Olivet Nazarene University.

Jonathan Lerch

As Vice President of Sales and Operations for TEAMS, Jonathan is responsible for the success and execution of new and current business for LAUNCH TEAMS. Among these duties is the oversite of the East, Mid and West coast operations Managers. Oversite ensures that projects have proper staffing and skill level so that all tasks have a satisfactory outcome for our customers. Preceding this role, Jonathan served as Director of Maintenance for TEAMS.

Before joining LAUNCH, Jonathan spent over two decades with AAR, one of the largest MROs in the nation. He began as a Maintenance Technician and worked his way up through several roles to Vice President of Operations. He is a highly accomplished senior leader with 25+ years of progressive financial and operations leadership experience in aviation management. He has demonstrated success streamlining business operations including financial controls, budgets, strategic planning, performance measurement, production schedules and staff development.

Prior to his time at AAR, Jonathan served four years in the United States Air Force as an Aerospace Propulsion Specialist (Jet Engine Mechanic), a role in which he excelled and received early promotion through a program that recognizes leadership ability.

Jonathan holds an Airframe and Powerplant License and received Green Belt Certification from the University of Oklahoma.

James J Janicki

As Vice President of Quality for the LAUNCH Team, Jim Janicki’s focus is on safety, compliance, customer satisfaction and continual improvement. Jim’s unwavering commitment to personal and professional performance and improvement are reflected in more than twenty-eight successful years providing aircraft maintenance and manufacturing technical services for large and mid-size U.S. air carriers, 145 repair stations and 14CFR21 manufacturing facilities.

Jim is an honors graduate of the University of Florida with a B.S. degree in Business Administration, an FAA Designated Airworthiness Representative (DAR) and maintains active FAA A&P licenses. He began his aviation career in 1988 with Delta Air Lines working as an A&P mechanic where he gained valuable experience working as an aircraft inspector and maintenance check foreman. In 2005, Jim expanded his airline aviation maintenance knowledge while working as a maintenance control center manager and line maintenance station manager for Airtran Airways.

The arrival of PEMCO World Air Services in Tampa in 2008 proved beneficial for both Mr. Janicki and PEMCO. Upon transitioning to PEMCO, Jim shared his expertise and gained additional insight and experience in both MRO maintenance and manufacturing as Manager of Quality Control, Manager of Technical Training, Manager of Quality Assurance and Director of Quality. Now with LAUNCH, Jim brings added resources and value to our business Partners.

Candi Cygan

As PMO Director, Candi is responsible for strategic planning and project governance for LAUNCH TEAMS, including contract management, execution, operations, and process improvement. Working closely with LAUNCH TEAMS Operational leaders, Candi ensures we are meeting stakeholder’s expectations, timelines and budget through continuous improvement initiatives and a focus on operational excellence.

With over 26 years of aviation experience, including more than a decade with Triumph Group, where she served as General Manager & Director of Operations, Candi has performed a variety of functions that have enabled her to continually learn, grow and develop expertise in areas such as Leadership, Team Building, Business Development, Budgeting, Forecasting, Performance Management, Training & Mentoring, Organization & Planning, Supply Chain Management, Analytical Problem Solving, Negotiations, Conflict Resolution, & Customer Relations. Candi has a passion for leading dynamic teams, as well as creating and implementing innovative growth strategies to best serve our clients.

Candi attended the University of Georgia and has a Bachelor of Science and an MBA in finance from Georgia State University. She is married with 3 children and resides in Atlanta, GA. She is an avid Dawgs fan and enjoys spending time with her family and volunteering at church.

Eddie Diedrick

As Director of Client Delivery, Eddie is positioned to further support and develop the Account Delivery Manager team and On-Site Delivery Coordinators at LAUNCH within our MRO sector. He works hand in hand with the various internal company departments to ensure quality, communication, and improved processes for our clients. His passion for client delivery and execution ensures these teams work in unison to provide the highest quality of customer service for our clients, bridging the communication between the sales and fulfillment teams.

Throughout his 17 years with the company, Eddie has served in a variety of roles. He began his career as a recruiter and then advanced to team lead, recruiting manager, sales and account management. Eddie helped jump start and introduce TransTechs to the industry, which is primarily focused on fleet vehicle and equipment technicians. Eddie was named Recruiter of the Year in 2008, Employee of the Year in 2013, received the Circle of Excellence Award in 2013, and was the recipient of the LAUNCH WE LEAD award in 2022.

Eddie has a degree in Communications from the University of Iowa and lives in Chicago, IL.

Theresa Baldwin

As Senior Director of Marketing, Theresa manages the overall marketing strategy, design, planning, budgeting and execution for LAUNCH, reporting to the president. This includes the development of all marketing collateral, advertising, social media, company website, PR, tradeshow planning, content creation and SEO. She works closely with the sales and recruiting teams to continually advance the brand with clients and contract employees.

Previously, Theresa worked together with the ownership team during the inception of LAUNCH, establishing the name, brand and initial strategy for taking the company to market.

Theresa has over twenty years of marketing experience working with various companies in industries including staffing, homebuilding and restaurants. She is a graduate of the Anderson School of Business at the University of New Mexico with a BBA in Marketing.

Danny Boryca

As the Recruiter Readiness Manager, Danny is a dedicated manager for all newly hired recruiters at LAUNCH. He ensures all new recruiters receive the same training and development and supports them throughout their first four months in the role. In addition, he provides detailed training and education specific to the aviation industry and staffing sector. He also spends time teaching new recruiters how to build relationships with their technicians and clients and has a passion for seeing them succeed in their new role. As one of LAUNCH’s most successful recruiters, Danny is an excellent mentor to inspire, motivate and set a high standard for every new recruiter hired.

Danny joined LAUNCH in 2016 as a recruiter. After two years he was elevated to a Team Lead and was then promoted to a Recruiting Manager where he led for several years. He has been recognized with multiple awards at the company including: three-time Million Dollar Club awardee, two-time recipient of the LAUNCH WE LEAD award, winner of the LAUNCH WE CARE award and winner of the LAUNCH ABOVE AND BEYOND award.

Danny is a graduate of the University of Missouri with a degree in Hospitality Management – Events & Conference.

Arnaldo Estrada

Direct Line: 630-206-5021

Briefly describe what you do at LAUNCH.

Interview and place top talented mechanics in the jobs that best fit their experience, and stay in contact to further and grow relationships. I also oversee a team of recruiters, and work with them to ensure they meet their goals.

What do you like most about your job?

The people and environment. We have a great culture. We are a tight-knit group—we’re like a big family.

What is the most consistent comment/feedback you receive from contractors?

The feedback I receive the most is that “I’m always here.” I’m here if they need anything or have any questions. If don’t have the answer, they know I’ll get back to them in a timely manner.

What’s been one of your proudest moments working at LAUNCH?

Starting the bilingual program to help talent for whom English isn’t their first language find opportunities; being their voice and ears.

What do you like to do when you’re not at the office?

Spend time with my wife and dog. And, I’m a HUGE soccer fan, most of all Arsenal FC. I also enjoy working out and am always pushing myself to do more and be healthier.

What inspires you?

My wife and being able to provide for her.

What attracted you to LAUNCH originally?

Helping others. Being able to assist someone with the employment process and help them find the means to provide for themselves and their families. The greatest feeling is hearing “thank you” from a contractor. The thanks go a long way.

Bryan Zavala

Direct Line: 630-468-1764

What do you like most about your job?

Dealing with different people on a daily basis.

What is the most consistent comment/feedback you receive from contractors?

I am very consistent and have an attention to detail.

What’s been one of your proudest moments working at LAUNCH?

Developing a team member to get reassigned to help assist the start of a new department.

What do you like to do when you’re not at the office?

Exercise and watch sports. I am a big Cubs and Bears fan.

What inspires you?

To always be a better version of myself. Each day I try to learn or accomplish something new.

What attracted you to LAUNCH originally?

Opportunity

What is the biggest change that you’ve experienced while at LAUNCH?

The rapid growth

Matt Gannon

Direct Line: 630-246-7867

What do you like most about your job?

I like that every single day is different and when working with candidates over the phone, we aren’t scripted; each conversation is real and individual.

What’s the best thing about LAUNCH?

The people here are the best thing about LAUNCH. We’re a very close-knit type of group that works hand-in-hand with one another and want what’s best for the company.

What is the most consistent comment/feedback you receive from contractors?

Our touchpoints and how much we follow up with our people. We always check in to make sure the contractor is happy and content wherever they are.

What’s been one of your proudest moments working at LAUNCH?

My proudest moment working at LAUNCH is when I got promoted to recruiting team lead because I enjoy developing those around me and giving insight on how the job works.

What do you like to do when you’re not at the office?

I enjoy spending time with my friends and family, and I play ice hockey once a week in a men’s league.

What inspires you?

My family inspires me and they’re one of the main reasons why I work as hard as I do because if it wasn’t for them, I wouldn’t be where I’m at today.

What attracted you to LAUNCH originally?

The culture and team environment are what attracted me to LAUNCH because I’ve played sports my whole life and I got a team first type of mentality from everybody I met.

Victor Yepez

Direct Line: 630-468-1774

What do you like most about your job?

What I like most is employing mechanics and changing lives for the better, while also empowering my team to be the best they can be on day to day basis.

What’s the best thing about LAUNCH?

Employing mechanics nationwide. The work culture is great; we support each other for the better of the company. 

What is the most consistent comment/feedback you receive from contractors?

The most consistent message is that mechanics are grateful for the opportunity we have given them.

What’s been one of your proudest moments working at LAUNCH?

My proudest moment at LAUNCH is week after week we continue to be the best aviation solutions-based company out there.

What do you like to do when you’re not at the office?

I love traveling, playing soccer, and enjoying time with friends and family.

What inspires you?

What inspires me is the continuous opportunity to keep growing personally and professionally.

What have you gained from working at LAUNCH?

I’ve gained from LAUNCH the importance of a positive work culture and the environment it creates within the organization for the success of the company.

Ryan Hair

Direct Line: 630-468-1750

Briefly describe what you do at LAUNCH.

I am the Recruiting Operations Manager for our TransTechs and Delta teams. I act as the liaison between our account managers and recruiting team to help find solutions that benefit our clients and contractors.

What do you like most about your job?

I love developing my peers. Over the past year, I have taken a bigger role in training and development. I love seeing my colleagues succeed and helping find our contractors their next job and making an impact in other’s lives.

What’s the best thing about LAUNCH?

The best thing about LAUNCH is seeing all of the good a staffing company can do in the industries we staff for. We help place thousands of employees across the country into positions they may not have been able to obtain if it were not for LAUNCH. WE help provide opportunities that just other staffing companies do not.

What is the most consistent comment/feedback you receive from contractors?

Some of the consistent feedback I have received is about the open communication channels I have between my contractors. They understand the position, shift, and job responsibilities that they are expected to accomplish.

What do you like to do when you’re not at the office?

I love being outside. Whether that would be playing softball or volleyball outside or sitting back and relaxing at a baseball game. 

What inspires you?

I am inspired by the idea of helping change and positively affect lives across the country.

What have you gained from working at LAUNCH?

They have taught me how to become a leader while also being able to show me a career path. LAUNCH has shown me what a career could be like and with hard work what that career could turn into.

Perla Trujillo

Direct Line: 630-206-5016

What do you like most about your job?

The thing I like the most about my job is the ability to change people’s lives and help them grow in their career.

What is the most consistent comment/feedback you receive from contractors?

The most consistent feedback is going above and beyond when a technician needs help. 

What’s been one of your proudest moments working at LAUNCH?

Being able to be part of LAUNCH Global Access and helping people from other countries come to America to change their whole lives. 

What do you like to do when you’re not at the office?

I like to be around family and create memories with my two kids. 

What inspires you?

My kids inspire me as does the ability to help out others on a daily basis.

What attracted you to LAUNCH originally?

The industry presented a distinct and unprecedented experience unlike any I’ve encountered before.

What is the biggest change you’ve experienced while at LAUNCH?

Being able to juggle between personal and work life. I love what I do, and I tend to be available to contractors 24/7.

Eric Shelgren

Direct Line:
630-468-1349

What do you like most about your job?

Being able to help people advance their careers, achieve goals both personally and professionally and having a job that is different on a day-to-day basis. I enjoy the need to be adaptable in my role and have the ability to come up with solutions to benefit both contractors and clients.

What is the most consistent comment/feedback you receive from contractors?

That I’m transparent and will be honest with them. I might not know an answer, but I don’t pretend to know and will get them the answer.

What’s been one of your proudest moments working at LAUNCH?

Being promoted to Team Manager, which showed I was doing things the right way. Also, winning the Above and Beyond award from all my coworkers, knowing that they trust and can count on me no matter the situation; I will try to help no matter what is going on.

What do you like to do when you’re not at the office?

Golf, ice hockey, trying new restaurants, and I’m a big movie/tv fan as well.

What inspires you?

Family, knowing they can count on me and wanting to be best version of myself. We are only here a short time, so might as well have some fun, treat people well, and be a good person.

What attracted you to LAUNCH originally?

A friend was working here and thought I would fit in well. Almost three years later, he was right. Everyone working together, wanting success for each other, really feels like a team environment where we all succeed together.

What is the biggest change that you’ve experienced while at LAUNCH?

Being promoted from Recruiter to Team Manager and who knows what’s next!

John Smith

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Perferendis debitis quo culpa repudiandae accusamus excepturi neque placeat, ducimus deserunt provident!

Lorem ipsum dolor sit amet, consectetur adipisicing elit. Aperiam inventore incidunt, quas assumenda amet earum atque totam quae optio itaque.